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      • SCANSOFTPOS V10
        • v10.1.117
          • BUGS
            • PRICE CHANGE BUG FOR TAXABLE ITEMS WITH RETURN CODES
            • CARDKNOX PAYMENT ENGINE ISSUES
            • ITEM DISCOUNT PERCENTAGE NOT SAVING
            • DUAL SCREEN STUCK ORDER DETAILS
            • INVOICES TABLE MISSING INFO
            • BILLING PAYMENT TOTAL DISCREPENCY
          • REQUESTS
            • CHECK DETAILS TOGGLE
            • HIDE COLUMNS IN TABLES
            • USE ALT SKU'S TO SEARCH FOR PRODUCT SEARCHES IN RECEIVING/QUOTE/PURCHASE ORDER
            • UPDATE PAYMENTENGINE TO LATEST ALPHA FOR EBT TAP & CHIP SWIPE FALLBACK
          • CHANGELOG
        • v10.1.116
          • BUGS
            • TENDER ERROR
          • REQUESTS
          • CHANGELOG
        • v10.1.115
          • BUGS
            • TOUCHSERVE INVOICE RECALL
            • REGISTER MODULE SEARCH WINDOW MOVED
            • CLASSIC POS CUSTOMER HISTORY RESULTS IN ERROR
            • COLUMNSROWS1 BUTTON & PAGE OVERLAP
            • CLOSEDAY REPORT INCORRECT DRAWER TOTAL DUE TO BILLING PAYMENTS CHANGE
            • PRICE CHANGE HISTORY NOT SHOWING
          • REQUESTS
            • CHANGE CUSTOMER NUMBER INPUT BEHAVIOR
            • OPTIMIZE HYBRID CHECKOUT
            • ENABLE OPOS SCALE SCANNER IN TOUCHSERVE CHECKOUT
            • ALLOW SEARCHING BY ALTERNATE SKU IN BO MODULES
          • CHANGELOG
        • v10.1.114
          • BUGS
            • RS323 SCALE SCANNER TRIMMING LEADING ZEROS
            • BILLING RETENDER
            • DRAWER TOTAL CLOSE DAY REPORT BILLING CASH
            • POST TENDER ENDORSE LOCK UP
            • ONLINE ORDERS | CONVERT TO INVOICE [JIT]
            • LOT MATRIX NOT WORKING
            • KIT ITEMS NOT WORKING
            • 5 STAR CASHBACK LIMIT ISSUES
            • INTERMITTENT OUT OF MEMORY ERRORS
            • EDIT MULTIPLE QUICK SELECTION WHEEL: CATEGORY OPTION REFERENCING PRICE GROUP CHANGE
            • RECALL MIX AND MATCH ERROR
            • TAX RECORD DISCREPANCIES
          • REQUESTS
            • LIMIT RECEIVE ORDERS LINKED TO PURCHASE ORDERS
            • BILLING OVERPAYMENT CONFIRMATION
            • LOTTO TRANSACTIONS
          • CHANGELOG
        • v10.1.113
          • BUGS
          • REQUESTS
          • CHANGELOG
        • v10.1.112
          • BUGS
            • HOURLY SALES REPORT ERROR
            • CUSTOM NCR TENDER ISSUE
          • REQUESTS
            • WIC MODE CHECK VERIFICATION
          • CHANGELOG
        • v10.1.111
          • BUGS
            • CHECKOUT SCREEN FLOATING BUTTON
            • ERRORS FROM MISSING FILES
            • NCR [CLEAR] NOT WORKING IN TENDER SCREEN TO REMOVE AMOUNTS
            • PIN LOGIN REGAIN FOCUS WITH NO TOUCH
            • NCR KEYS DIFFERENCE
            • TOUCHSETUP UPC SEARCH BUG
          • REQUESTS
            • NUMKEY TO SELECT USER ON LOGIN SCREEN
            • DUPLICATE MULTIPLE ADD [ONHAND] FIELD
            • QUERY TO ADD [NCR_KeyMap] TABLE
          • CHANGELOG
        • v10.1.110
          • BUGS
            • HYBRID KEY LAYOUT
            • TABLE MISSING FROM DB
            • SETTING TOGGLE [SHOW BELOW ZERO MESSAGE]
            • TOUCHSETUP BUG
          • REQUESTS
            • SUPPORT CONTACT DETAILS IN APP
            • NCR HARDWARE IMPLEMENTATION
              • NCR DynaKey Old Version
              • NCR DynaKey New Version
            • NEW CHECKOUT SCREEN
            • EDI INVOICES
            • QUICK ADD/UPDATE MULTIPLE ITEMS
      • SCANSOFTPOS V20
        • v20.1.001
          • BUGS
          • REQUESTS
            • DARK MODE
            • MODULE VISIBILITY BASED ON LOGGED IN USER
            • REMOTE CONNECTION INTEGRATION
            • BUILT IN BUG REPORT
            • TRANSITION TO NEW ACTIVATION METHOD
            • ADD HH:MM:SS FILTER TO CLOSEDAY REPORT WITH CUSTOM SETTING
            • ADD REPORT TEMPLATE DROPDOWN
            • PER ITEM DISCOUNTS
            • RECORD CHANGE HISTORY
            • ADD SCANNING FEATURE TO WILDCARD SEARCH
            • LIMIT TENDER TYPE PREFERENCES BY CUSTOMER
            • CUSTOMIZABLE KEYBOARD SHORTCUTS
            • SECURITY TOGGLE FOR MANDATORY SWIPE INSTEAD OF TOUCH BUTTONS
            • DYNAMIC PRICE ADJUSTMENT
          • CHANGELOG
    • MOBILE
      • v1.0.6
        • BUGS
        • REQUESTS
          • LICENSE ACTIVATION
          • ADD SUPPORT FOR BIXOLON XM7-40
    • WEB APP
      • 24.11
        • BUGS
        • REQUESTS
          • WEB CART MATRIX ITEMS
      • 24.10
        • BUGS
          • GHOST WEB ORDER NOTIFICATION - SHOFAR WHOLESALE
        • REQUESTS
    • INSTALLER
      • v1.0.11
        • BUGS
          • REFERENCES & FILES MISSING
        • REQUESTS
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On this page
  • DESCRIPTION OF ISSUE
  • LIST OF MISSING FILES
  • SCREENSHOTS OF INSTALLER
  • SCREENSHOTS OF ERRORS IN APPLICATION
  • WORKAROUND
  • SOLUTION
  1. APPLICATIONS
  2. INSTALLER
  3. v1.0.11
  4. BUGS

REFERENCES & FILES MISSING

DESCRIPTION OF ISSUE

It appears the installer is missing files or references to files that were included in previous versions of ScanSoftPOS. The References progress bar also no longer animates to 100%

This renders the Installer to be used as an updater only. Clean installs will be missing files.

I have compiled a list of references missing below as well as a screenshot of the installer and logs

LIST OF MISSING FILES

C:\Program Files\ScanSoftPOS\DirectShow.dll
C:\Program Files\ScanSoftPOS\DirectX.Capture.dll
C:\Program Files\ScanSoftPOS\DualScreen.dll
C:\Program Files\ScanSoftPOS\FTPClient.dll
C:\Program Files\ScanSoftPOS\Interop.Dymo.dll
C:\Program Files\ScanSoftPOS\Interop.OposScanner_CCO.dll
C:\Program Files\ScanSoftPOS\MenuDriveAPICall.dll
C:\Program Files\ScanSoftPOS\MetroButtonsMoe.dll
C:\Program Files\ScanSoftPOS\Microsoft.ApplicationBlocks.Data.dll
C:\Program Files\ScanSoftPOS\Microsoft.CodeAnalysis.CSharp.dll
C:\Program Files\ScanSoftPOS\Microsoft.CodeAnalysis.dll
C:\Program Files\ScanSoftPOS\Microsoft.CodeAnalysis.VisualBasic.dll
C:\Program Files\ScanSoftPOS\Microsoft.PointOfService.dll
C:\Program Files\ScanSoftPOS\Microsoft.SqlServer.ConnectionInfo.dll
C:\Program Files\ScanSoftPOS\Microsoft.SqlServer.Smo.dll
C:\Program Files\ScanSoftPOS\Newtonsoft.Json.dll
C:\Program Files\ScanSoftPOS\NLog.dll
C:\Program Files\ScanSoftPOS\Office.dll
C:\Program Files\ScanSoftPOS\OpenNETCF.Desktop.Communication.dll
C:\Program Files\ScanSoftPOS\PaymentAppCOM.dll
C:\Program Files\ScanSoftPOS\PaymentEngine.dll
C:\Program Files\ScanSoftPOS\Renci.SshNet.dll
C:\Program Files\ScanSoftPOS\System.Collections.Immutable.dll
C:\Program Files\ScanSoftPOS\System.Management.dll
C:\Program Files\ScanSoftPOS\System.Reflection.Metadata.dll
C:\Program Files\ScanSoftPOS\WebCam.dll
C:\Program Files\ScanSoftPOS\xCore.dll
C:\Program Files\ScanSoftPOS\xCore.Forms.dll
C:\Program Files\ScanSoftPOS\ZedGraph.dll

SCREENSHOTS OF INSTALLER

SCREENSHOTS OF ERRORS IN APPLICATION

WORKAROUND

Copying missing files from older versions clears any errors in the application but that still renders the installer as an updater tool instead of a proper installer.

SOLUTION

Files weren't correctly being added to site which made installer attempt to reference files not present. Systematically adding files moving forward for new update will avoid this issue.

Last updated 8 months ago